Welcome to the website of Valuexim Sources Private Limited ("Company", "we", "us", or "our"). We value your privacy and are committed to protecting your personal information in accordance with applicable Indian laws and regulations. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.valuexim.com or use our services.
We may collect and process the following types of information:
Personal Information: Information that you provide to us directly, such as your name, email address, phone number, company name, address, and other contact details when you fill out forms, subscribe to newsletters, or communicate with us.
Sensitive Personal Data or Information (SPDI): We may collect certain sensitive information, such as bank account details, payment information, or any other information considered sensitive under applicable law, only with your consent and only as necessary for providing our services.
Transactional Information: Details about transactions carried out through our website, including export-import details, payment information, and order history.
Technical Information: Information automatically collected when you visit our website, such as your IP address, browser type, operating system, device identifiers, and browsing behavior, collected through cookies and similar technologies.
We use your information for the following purposes:
To provide, maintain, and improve our services.
To process and manage your orders, payments, and other transactions.
To communicate with you regarding your orders, services, or any inquiries.
To send you promotional content, newsletters, or marketing communications, where you have consented.
To monitor and analyze trends, usage, and activities in connection with our website.
To detect, investigate, and prevent fraudulent transactions or unauthorized activities.
To comply with legal obligations, including compliance with applicable laws, regulations, or government orders.
We may share your information with third parties in the following circumstances:
Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping, and marketing. These third parties are required to maintain the confidentiality of your information and use it only for the purposes for which we disclose it to them.
Legal Compliance: We may disclose your information to comply with any applicable law, regulation, legal process, or government request, or to protect the rights, property, or safety of Valuexim Sources Private Limited, our users, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction, subject to the acquirer's undertaking to protect your personal information to at least the same standard as this Privacy Policy.
We use cookies and similar tracking technologies to enhance your experience on our website, understand usage patterns, and provide tailored content. Cookies are small files stored on your device. You can control the use of cookies at the individual browser level; however, disabling cookies may limit your use of certain features or functions on our website.
We have implemented reasonable security practices and procedures, in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to protect your personal and sensitive personal data against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, we cannot guarantee its absolute security due to the inherent risks associated with online transmissions.
As per applicable Indian laws, you have the following rights:
The right to access, review, and update your personal information held by us.
The right to withdraw consent where we are relying on consent to process your personal data.
The right to request the deletion or correction of your personal data, subject to certain exceptions under applicable law.
The right to raise grievances regarding the processing of your personal data.
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required under applicable laws and regulations.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please refer to the Contact us page or reach out to us at support@valuexim.com.